FAQs
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Refund Policy:
If any item arrives to you damaged or defective, please email customer support at jignatribe@gmail.com with product images and your order number.
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Where does Jigna not ship to:
For various reasons, there are some countries that Jigna cannot ship to.Below is a complete list of all the countries that Jigna cannot process orders for.
From our European facilities:
- Packstations in Germany
- Argentina
- Belize
- Cuba
- Djibouti
- Guadeloupe
- Iran
- Iraq
- Kyrgyzstan
- Lebanon
- Liberia
- Libya
- Marshall Islands
- Micronesia
- North Korea
- North Macedonia
- Northern Maria Island
- Norway
- Reunion
- Romania
- Saint Kitts & Nevis
- Samoa
- Somalia
- South Sudan
- State of Palestine
- Sudan
- Switzerland
- Syria
- The United States of America
- Virgin Islands
- Yemen
From our U.S. facilities:
- Argentina
- Belize
- Cuba
- Djibouti
- El Salvador
- Guernsey
- Guatemala
- Iran
- Iraq
- Jersey
- Jordan
- Kyrgyzstan
- Lebanon
- Liberia
- Libya
- Marshall Islands
- Micronesia
- North Korea
- North Macedonia
- Northern Maria Island
- Romania
- Russia
- Saint Kitts & Nevis
- Samoa
- Somalia
- South Sudan
- State of Palestine
- Sudan
- Syria
- Ukraine
- Uruguay
- Virgin Islands
- Yemen
- If you live in one of those countries where our supplier will not be able to ship directly, please send us a dm with your order request at @the_jigna_tribe and we will try our best to find other methods to get it to you.